At Helios Tutors, accessible from www.helios-tu-

tors.com, one of our main priorities is the privacy

of our visitors. This Privacy Policy document

contains types of information that is collected

and recorded by Helios Tutors and how we use it.

If you have additional questions or require more

information about our Privacy Policy, do not

hesitate to contact us at info@helios-tutors.com.

This Privacy Policy applies only to our online

activities and is valid for visitors to our website

with regards to the information that they shared

and/or collect in Helios Tutors. This policy is not

applicable to any information collected offline or

via channels other than this website.

1. Consent

By using Helios Tutors website (or else Site), you

hereby consent to our Privacy Policy and agree

to its terms.

2. Information we collect

The personal information that you are asked to

provide, and the reasons why you are asked to

provide it, will be made clear to you at the point

we ask you to provide your personal information.

If you contact us directly, we may receive additio-

nal information about you such as your first and

last name, e-mail address, billing address,

username on web conferencing platforms, the

contents of the message and/or attachments

you may send us, and any other information

you may choose to provide. We will not collect

personal information about you from other

sources.

3. How we use your information

We use the information we collect in various ways,

including to:

• Provide, operate and maintain our website

• Improve, personalize and expand our website

• Develop new products, services, features and

functionality

• Communicate with you directly

• Send you emails

• Find and prevent fraud

4. Log Files

Helios Tutors follows a standard procedure of

using log files. These files log visitors when they

visit websites. All hosting companies do this and a

part of hosting services' analytics. The information

collected by log files include internet protocol (IP)

addresses, browser type, date and time stamp,

visited pages, visit duration, operating system, and

possibly the number of clicks. These are not linked

to any information that is personally identifiable.

The purpose of the information is for analyzing

trends, administering the site, tracking users'

movement on the website, and gathering

demographic information.

5. Cookies & Cookie policy

(Last updated: 1 April 2021)

5.1 Introduction

Like any other website, Helios Tutors uses

'cookies'. These cookies are used to store informa-

tion including visitors' preferences, and the pages

on the website that the visitor accessed or visited.

The information is used to optimize the users'

experience by customizing our web page content

based on visitors' browser type and/or other

information.

We reserve the right to make changes to this

Cookie Policy (i.e. paragraph 5 of the Private Policy)

at any time and for any reason. We will alert you

about any changes by updating the “Last Updated”

date of this Cookie Policy. Any changes or

modifications will be effective immediately upon

posting the updated Cookie Policy on the Site,

and you waive the right to receive specific notice

of each such change or modification.

You are encouraged to periodically review this

Cookie Policy to stay informed of updates.

You will be deemed to have been made aware of,

will be subject to, and will be deemed to have

accepted the changes in any revised Cookie Policy

by your continued use of the Site after the date

such revised Cookie Policy is posted.

5.2 Use of Cookies

A “cookie” is a string of information which assigns

you a unique identifier that we store on your

computer. Your browser then provides that unique

identifier to use each time you submit a query to

the Site. We use cookies on the Site to, among

other things, keep track of services you have used,

record registration information, record your user

preferences, keep you logged into the Site,

facilitate purchase procedures, and track the

pages you visit. Cookies help us understand how

the Site is being used and improve your user

experience.

5.3 Our Cookies

Our cookies are “first-party cookies”, and can be

either permanent or temporary. These are

necessary cookies, without which the Site will not

work properly or will not be able to provide certain

features and functionalities. Some of these may be

manually disabled in your browser, but may affect

the functionality of the Site.

5.4 Third-Party Cookies

Third-party cookies may be place on your

computer when you visit the Site by companies

that run certain services we offer. These cookies

allow the third parties to gather and track certain

information about you. These cookies can be

manually disabled in your browser.

5.5 Control of Cookies

Most browsers are set to accept cookies by

default. However, you can remove or reject

cookies in your browser’s settings. Please be

aware that such action could affect the availability

and functionality of the Site. For more information

on how to control cookies, check your browser or

device’s settings for how you can control or reject

cookies, or visit the following links:

Apple Safari Google Chrome Microsoft Edge Microsoft Internet Explorer Mozilla Firefox Opera Android (Chrome) Blackberry iphone or ipad (Chrome) iphone or ipad (Safari)

6. Privacy rights

6.1 The services by Helios Tutors are mainly

provided to people residing in the EU, UK,

Switzerland, Iceland, Liechtenstein and Norway

but not limited to these countries only.

6.2 GDPR Data Protection Rights

We would like to make sure you are fully aware

of all of your data protection rights. Every user

is entitled to the following:

• The right to access — You have the right to

request copies of your personal data. We may

charge you a small fee for this service.

• The right to rectification — You have the right

to request that we correct any information you

believe is inaccurate. You also have the right to

request that we complete the information you

believe is incomplete.

• The right to erasure — You have the right to

request that we erase your personal data, under

certain conditions.

• The right to restrict processing — You have

the right to request that we restrict the processing

of your personal data, under certain conditions.

• The right to object to processing — You have

the right to object to our processing of your

personal data, under certain conditions.

• The right to data portability — You have the

right to request that we transfer the data that we

have collected to another organization, or directly

to you, under certain conditions.

• If you make a request, we have one month to

respond to you. If you would like to exercise any

of these rights, please contact us.

7. Children's Information

Another part of our priority is adding protection

for children while using the internet.

We encourage parents and guardians to observe,

participate in, and/or monitor and guide their

online activity.

7.1 Helios Tutors can provide services to students,

i.e. people under the age of 18. In this case

parental consent is required in order for any

personal data to be processed and for e-tutoring

to take place.

7.2 Helios Tutors processes students’ personal

data that have solely been disclosed by their

parents / guardians.

7.3 Helios Tutors will never seek or gather

personal information for its students from other

sources.

7.4 If parents/guardians think that their child has

provided any kind of information on our website

without their knowledge/consent, we strongly

encourage them to contact us immediately and we

will do our best efforts to promptly remove such

information from our records.

8. Contact Us

If you have questions or comments about

this Privacy Policy, please contact us at:

info@helios-tutors.com